Support & Services

We provide you with the most reliable and extensible service solutions based on your needs and requirements. In addition to the installation of Monistream on-premise servers, we are always at your side with our support and maintenance services.

Remote / Onsite Database Support

7x24 Emergency Support

  • Providing phone and remote database support through the VPN subsystem in case of critical problems occurring after work hours, based on pre-defined service levels.

Mission Critical Operations

When your technical team needs expert assistance for mission critical operations, we provide value added services on the following basis by minimizing risks and planning operation timelines.